What actually happens
Five stages from first estimate to the last box off the truck.
- 01
You get a number
Four questions online and you see a price range with the breakdown behind it. No deposit, no obligation, no call required.
- 02
We confirm what you own
A short call or a video walk-through of your rooms. This is where a rough range becomes a firm written estimate.
- 03
You book your date
The deposit is set out in your written estimate before you pay it, and never goes on cash or a wire transfer. You get pickup and delivery windows in writing.
- 04
We load and drive
Our own trucks and crews do the work. If a leg of your move is ever run by a partner carrier, you are told before it happens and we check their DOT authority first.
- 05
You unpack
We unload and place everything where you want it. The balance is due on delivery, at the price on the paperwork.
Ask any mover these four things
Including us. The federal regulator publishes a register precisely so people can check before they hand over a deposit.
- What is your USDOT number? Ours is 3795167. Look it up and confirm it is active for household goods.
- Are you a carrier or a broker? A broker sells your job to someone else. We are a carrier.
- Is this estimate binding? You are entitled to a binding or not-to-exceed estimate in writing on request.
- How much deposit, and how is it paid? Get the figure in writing before you pay it. A demand for cash or a wire transfer is a warning sign whoever is asking.