Messaging
Text messages and consent
What we send, why you are getting it, and how to make it stop. Written to be read rather than agreed to.
Who sends them
Yellow Eagle Relocations LLC, a licensed interstate household goods carrier — USDOT 3795167, MC-1363846. Messages come from 888-361-6683, a toll-free number registered to us.
How you opt in
One checkbox, on the last step of the price form at /quote, directly under the field where you enter your phone number. It is empty when the page loads and stays empty unless you tick it yourself. We never pre-tick it, and we never add a number to messaging because it was typed into some other form.
This is the wording next to that box, in full:
By providing my phone number I agree that Yellow Eagle Relocations may contact me about my move by phone call and text message, including with an automated or AI-assisted system. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to opt out.
You can get a price and book a move without ticking it. Consent to texts is not a condition of buying anything from us.
When you do tick it we store the wording you saw, the time, the page and the IP address it came from. That record is the proof that you agreed, and keeping it is our obligation rather than yours.
What we send
Messages about the move you asked us about, and nothing else. No promotions, no offers, no newsletters, and we do not text people who have not asked us for a price.
- An acknowledgement that your request arrived, with the range the site showed you.
- Arranging or confirming the video survey that turns that range into a firm price.
- A reply, if you text us a question.
This is an actual acknowledgement, generated by the code that sends them:
Yellow Eagle: got your Fort Lauderdale, FL → Dallas, TX request. Range $4,296–$7,978 (not a final price). We'll call you shortly. Questions: 888-361-6683 Reply STOP to opt out.
How often
As many as your own move needs and no more — usually one to three. There is no schedule and no recurring campaign, because the messages exist to answer a request you made.
Stopping them
- STOP — reply with it to any message and we stop texting that number. It takes effect immediately and you do not have to explain.
- START — reply with it to begin receiving messages again.
- HELP — reply with it and you get our contact details back.
Stopping texts does not cancel your move and does not stop us reaching you about it by phone or email. If you want us to stop contacting you altogether, say so on a call or write to info@yelloweagle.us.
What it costs
Nothing from us. Your own carrier's message and data rates may apply, and mobile carriers are not liable for delayed or undelivered messages.
Your number is not for sale
We do not sell your phone number and we do not share it with anyone for their own marketing. It goes to the carrier performing your move and to the providers that carry our messages and calls, because that is how the move happens. The detail is in our privacy policy.
Yellow Eagle Relocations LLC · 2255 NE 9th St, Unit 2A, Pompano Beach, FL 33062 · USDOT 3795167 · MC-1363846